Refund & Cancellation Policy
1. Free demo before you buy
We offer a free demo/trial so you can evaluate Arthora CRM or Arthora ERP before purchasing. We encourage you to try the product first.
2. Refunds on first purchase
- If you are not satisfied, you may request a full refund within 7 days of your first yearly subscription payment.
- Write to support@arthora.in from your registered email with your payment reference. Approved refunds are processed to the original payment method within 7–10 business days.
3. Renewals & cancellation
- Subscriptions do not auto-renew silently — we remind you before your yearly term ends.
- You may cancel anytime; the service stays active until the end of the paid year. Amounts for the remaining period of an active year are not refundable after the 7-day window.
4. Exceptions
- No refund is payable where the account has violated our Terms & Conditions.
- Enterprise plans with custom work are covered by the refund terms agreed in their proposal.
5. Contact
Arthora Technologies · Email: support@arthora.in · Phone/WhatsApp: +91 92515 41185